Disciplinary and Performance Based Counseling

OBJECTIVES:

At the conclusion of this program participants will be able to:

bulletexplain the difference between disciplinary and performance based counseling
bulletexplain the process for implementing both types of counseling
bulletconduct both disciplinary and performance based counseling sessions
bulletcoach managers on this important process

CONTENT:

  1. INTRODUCTION
    1. counseling and coaching
  2. DISCIPLINARY ACTIONS
    1. disciplinary actions - definitions
    2. steps
    3. Douglas factors
    4. table of penalties
  3. PERFORMANCE BASED ACTIONS
    1. performance based actions - definitions
    2. steps
    3. relationship to TAPES
    4. performance improvement plan
  4. COUNSELING ACTIVITIES
    1. case studies
    2. role plays

LENGTH: 1 day

AUDIENCE: Supervisors and HR Professionals

METHOD: Classroom