OBJECTIVES:

At the conclusion of this program, participants will be able to:

· explain what an effective consultant can bring to clients within the organization,
· describe the various consulting roles appropriate for the professional,
· explain and use a five sep model for effective consulting: contracting, data collection, diagnosis, feedback
  and recommendations,
· prepare for their first client meeting,
· deal with client resistance,
· use a model for resolving client complaints,
· deal with multiple clients through effective client planning,
· price projects to support revenue goals.

LENGTH: 1.5 days