New Supervisors Development Program

OBJECTIVES:

At the conclusion of this program, participants will be able to:

bulletUnderstand your new managerial responsibilities—and make a quick, effective transition to your new role
bulletEstablish credibility with your direct reports
bulletDevelop a flexible style that will help you manage today’s diverse workplace
bulletBuild alliances with peer managers for organizational effectiveness
bulletMaster the basics of coaching, communication, motivation, delegation and performance management

CONTENT:

 

 

I. THE CHALLENGES OF MAKING THE TRANSITION

A. How to manage former peers and start off right with your direct reports

B. Building a successful relationship with your manager

II. DEVELOPING A FLEXIBLE MANAGEMENT STYLE

A. Style as a management tool

B. Styles of others

C. "FIex" your management style to manage effectively

III. COMMUNICATION AND FEEDBACK

A. Internal listening vs. focused listening

B. Types of corrective feedback

IV. PERFORMANCE MANAGEMENT

A. Align organizational interests with the individual’s interests

B. Interact, communicate, provide feedback, coach, delegate, motivate and set goals for direct reports

V. COACHING

A. Understand coaching

B. The two types of coaching

VI. DELEGATION

A. Delegation myths and benefits

B. What to and what not to delegate

C. The 8 steps of delegating to your employees

VII. SETTING GOALS

A. Vision and goals

B. Specific, measurable, attainable, relevant and trackable goals

VIII. MOTIVATION

A. Recognition and encouragement and productivity

B. Motivate your employees

C. Create a positive work environment

LENGTH: 2 days

AUDIENCE: Newly appointed managers with zero to one year of management experience.

METHOD:  Classroom