OBJECTIVES:

At the conclusion of this program, participants will be able to:

· explain the difference between problem and performance based consulting
· identify the customer's business needs, real and ideal operational results, ideal and real performance, and environmental factors
· evaluate the impact of these factors on potential recommendations
· tailor recommendations to satisfy the business needs
· gain customer commitment and support.

LENGTH: 1 day

AUDIENCE: Any individual who must act as an internal or external consultant and is aims to insure value added consulting service to the customer.

For more information contact:  info@adelisdevelopment.com