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Transitioning to Supervision
OBJECTIVES:
At the conclusion of this program, participants will be able to:
 | get started as a "new boss" (i.e., anxieties, old friends, authority, respect, subordinates), |
| use practical tips and basic tactics for mastering supervision (i.e., assorted pests, humor, cooperation, priorities), |
| avoid common supervisory mistakes (i.e., communication, rush jobs, socializing), 15 basic practices, |
| describe the personal aspects of supervision (i.e., panic, priorities, getting help, the grapevine, routine, taking things personally), |
| answer those "tricky" supervisory questions. |
CONTENT:
I. GETTING STARTED
II. ENTERING YOUR BOSS’ WORLD
A. Your Selection
B. Perception Check With Your Boss
C. Transition Process
III. HANDLING YOUR NEW JOB
A. Annoying People
B. Working With Other Departments
C. Availability and Visibility
D. How to Think Like a Worker and Act Like a Boss
IV. MASTERING BASIC SUPERVISORY SKILLS
A. Remaining Calm With Employees
B. Keeping Distance With Your Employees
C. Avoiding Perceptions of Favoritism
D. Handling Rush Jobs
E. Taking the Blame for Your Employees
F. Fifteen Basic Practices That Will Make You a Better Boss
V. BALANCING PERSONAL AND PROFESSIONAL LIFE
LENGTH: 2 days
AUDIENCE: Anyone interested in the management profession, team leaders, and newly promoted supervisors
METHOD: Classroom